What is ZOLLO?
ZOLLO is an email marketing platform for SaaS, AI, startup, and B2B teams. It helps users manage contacts, build lists and segments, create rich templates, send campaigns, automate workflows, and track analytics.
FAQ
Frequently asked questions about ZOLLO.
Clear answers about ZOLLO pricing, campaign workflows, template creation, AI providers, integrations, analytics, and contact management.
How much does ZOLLO cost?
ZOLLO includes a 7-day free trial with no credit card required. After the trial, ZOLLO has one plan at $5.99 per month.
Do I need a credit card for the free trial?
No. ZOLLO offers a 7-day free trial with no credit card required.
How does ZOLLO process payments?
ZOLLO will use Stripe for paid subscription billing after the free trial.
Can I connect my own email provider?
Yes. ZOLLO is designed for provider independence. Users can connect Gmail, Google Workspace, Outlook, Microsoft 365, GoDaddy, Amazon SES SMTP, or any authenticated SMTP service, plus API providers such as Resend, Mailgun, Postmark, and SendGrid.
Can users send through Gmail, GoDaddy, or Outlook SMTP?
Yes. ZOLLO includes guided SMTP presets for Google Workspace/Gmail, Microsoft 365/Outlook, GoDaddy, and custom SMTP. Each provider still applies its own mailbox limits, authentication rules, and deliverability requirements.
Does ZOLLO support AI email writing?
Yes. ZOLLO includes an AI composer that can use user-configured providers such as OpenAI, Claude, and Gemini.
Can I import contacts from CSV?
Yes. ZOLLO supports CSV contact import so teams can bring their own contact data into the platform.
Can campaigns be sent to segments?
Yes. ZOLLO supports lists and segments so campaigns can target specific audiences, companies, tags, consent states, behaviors, and custom fields.
Does ZOLLO include template customization?
Yes. The template builder supports rich email creation with text, images, video embeds, emoji, colors, buttons, custom sections, and live preview.
Does ZOLLO track campaign analytics?
Yes. ZOLLO tracks sends, delivery, opens, unique opens, clicks, replies, bounces, spam complaints, unsubscribes, and campaign performance.
Is ZOLLO built for multi-user organizations?
Yes. ZOLLO is designed around organization workspaces with users, roles, permissions, and organization-scoped contacts, templates, campaigns, providers, analytics, and audit logs.
How does ZOLLO protect provider credentials?
ZOLLO encrypts email provider and AI provider credentials at rest with a dedicated encryption key and does not return encrypted credential payloads in provider list responses.
Does ZOLLO support security controls for webhooks?
Yes. Provider webhooks require an organization identifier and HMAC-SHA256 signature before campaign events are accepted.
What should I configure before launching ZOLLO in production?
Configure strong JWT, encryption, and webhook signing secrets; verify your sender domain; configure Google OAuth redirect URLs; connect your sending provider; and test unsubscribe, bounce, complaint, and analytics workflows.
How does ZOLLO compare to Mailchimp?
ZOLLO differs from Mailchimp in that it is built around provider independence: organizations bring their own SMTP or API sending provider (Gmail, Outlook, Amazon SES, Resend, Mailgun, SendGrid, and others) rather than sending through a shared Mailchimp infrastructure. ZOLLO is designed for SaaS, AI products, and B2B teams that need multi-tenant organization workspaces, segmentation, automation, AI-assisted writing, and direct control over sending reputation and deliverability settings.
How does ZOLLO compare to Brevo (formerly Sendinblue)?
ZOLLO is similar to Brevo in that both support email campaigns, segmentation, and automation. ZOLLO is differentiated by its provider-independent sending model, AI composer with configurable OpenAI, Claude, and Gemini keys, organization-scoped multi-tenant workspaces, and its focus on SaaS, AI products, startups, and B2B outreach teams.
What automation triggers does ZOLLO support?
ZOLLO automation workflows support triggers including signups, tag changes, webhook events, contact field updates, and lead score thresholds. Workflow steps include waits, conditions, segment membership checks, contact updates, team notifications, and campaign sends.
Does ZOLLO support Resend as a sending provider?
Yes. ZOLLO supports API-based email providers including Resend, Mailgun, Postmark, and SendGrid in addition to SMTP providers such as Gmail, Google Workspace, Outlook, Microsoft 365, GoDaddy, and Amazon SES SMTP.
Can ZOLLO send transactional emails?
ZOLLO is built for email marketing campaigns, contact management, and automation workflows rather than transactional email infrastructure. Teams that need dedicated transactional email for receipts, password resets, or system notifications should use a transactional provider such as Resend or Postmark directly. ZOLLO automation can send campaign-style emails triggered by events, which may cover some transactional-adjacent use cases.
Does ZOLLO handle unsubscribes automatically?
Yes. ZOLLO includes compliance controls for unsubscribe links, suppression behavior, and consent state tracking. When a contact unsubscribes, their status is updated and they are excluded from future campaigns.
What AI models can ZOLLO use for email writing?
ZOLLO includes an AI composer that works with user-configured AI providers. Users can connect keys for OpenAI models (such as GPT-4), Anthropic Claude models, and Google Gemini models to draft and improve campaign content inside the template editor.
Is ZOLLO suitable for B2B cold outreach?
Yes. ZOLLO supports B2B outreach use cases with contact segmentation by company, role, lead score, tags, source, and consent state. Campaigns can target precise audience segments. Users should connect a dedicated outbound SMTP or provider account and follow responsible sending practices for their jurisdiction.
Does ZOLLO support GDPR and email compliance?
ZOLLO includes tools for consent field tracking, unsubscribe link insertion, suppression state management, sender information configuration, and audit logs. Organizations are responsible for ensuring their use of ZOLLO complies with applicable laws such as GDPR, CAN-SPAM, and CASL based on their audience and jurisdiction.
Can ZOLLO be used for SaaS onboarding email sequences?
Yes. ZOLLO automation workflows support trigger-based email sequences suitable for SaaS onboarding, including welcome emails, activation prompts, feature education sequences, and renewal reminders. Sequences can use waits, conditions, and contact updates to personalize the journey.